FSA/HSA INFORMATION

Learn About FSA/HSA ELIGIBILITY 

for Your Walker Basket

ABOUT THE PROCESS

Is the Kettland Bay Walker Basket FSA/HSA Eligible?

We know that healthcare products can sometimes be a burden on your budget, and that’s why we’re excited to let you know that our Kettland Bay Walker Baskets may be eligible for reimbursement through your FSA (Flexible Spending Account) or HSA (Health Savings Account).

What Does This Mean for You?

If you have an FSA or HSA, you may be able to use those funds to purchase a Kettland Bay Walker Basket for mobility assistance. Whether you're looking to improve your independence while using a walker or rollator, or simply need a safe way to carry your personal items, our walker baskets are designed with your mobility and daily activities in mind.

How Can You Get Reimbursement?

To make the process as easy as possible, here’s how you can use your FSA/HSA funds for your Kettland Bay Walker Basket:

1. 1. Download and Fill Out the Letter of Medical Necessity (LMN):
      Simply download our Letter of Medical Necessity form below. This letter explains why our walker baskets are a necessary part of your daily mobility. It should be filled out by your healthcare provider. [Download LMN Form Here]

   2. Submit the Form and Receipt to Your FSA/HSA Administrator:
      Once completed, submit the form along with your proof of purchase (receipt) to your FSA/HSA administrator for reimbursement. If you need assistance with this, your plan administrator should be able to guide you. (e.g. Optum, WEX, or your employer’s benefit provider).  

Frequently Asked Questions

Q: How do I know if my FSA/HSA will cover this?
A: Every FSA/HSA plan is different, so it’s best to check with your plan administrator to confirm if your plan covers medical accessories like a walker basket.

Q: Can I use my FSA/HSA card to pay directly for the walker basket?
A: While you cannot use your FSA/HSA card for an online purchase unless it’s directly integrated with your payment process, you can still submit the receipt for reimbursement once you’ve purchased your walker basket.

Q: Where do I Send My Letter of Medical Necessity (LMN)?
A: Once your healthcare provider completes the Letter of Medical Necessity, you'll need to submit it directly to your FSA or HSA administrator. This is typically the company that issued your benefits card (e.g. Optum, WEX, or your employer’s benefit provider).

Submission options usually include:

• Uploading it to your administrator’s online portal

• Emailing it to their claims department

• Mailing it to their official address
  
  

Not sure where to send it?
Check the back of your FSA/HSA card for contact info or visit your benefits provider’s website. Each provider has their own process.

Need More Help?

We want to make it easy for you to use your Flexible Spending Account (FSA) or Health Savings Account (HSA) to get reimbursed for your eligible medical expenses—like our specially designed walker basket.

For Step-by-Step Help

If you need assistance understanding how to submit a claim or how the process works, here are some trusted resources:

• FSA Store Learning Center
  Learn how to use your FSA or HSA card, what’s covered, how to get reimbursed, and more.

• IRS Publication 502 - Medical and Dental Expenses
  View the full list of eligible medical expenses directly from the IRS.